Shipping & Delivery

We know you are excited to get your stationery (and honestly, we’re eager for you to see it!). Because every order is custom-designed and printed just for you, getting it to your door is a multi-step process.

Here is what to expect:

1. The Timeline (Please Read!)

Since we don't pull pre-made boxes off a shelf, "Shipping Time" is actually Production Time + Delivery Time.

  • Step 1: Proofing (1 Business Day): After you order, we design your card and email you a digital proof. We do not print until you reply "Approved." (So please keep an eye on your inbox!).
  • Step 2: Production (2-3 Business Days): Once approved, your order goes to our professional printers.
  • Step 3: Shipping (3-6 Business Days): The carrier picks it up and brings it to you.

Total Time: generally, you will have your order in hand about 1 to 2 weeks after purchase.

2. Shipping Rates

To keep things simple, we offer flat-rate shipping for all US orders. No surprises at checkout!

  • Standard Shipping (3-6 business days): $6.95 flat rate. (This covers handling, sturdy packaging to prevent bent corners, and tracking).
  • Free Shipping: We offer FREE Standard Shipping on all orders over $100. (Perfect for full wedding suites or large events!)
  • Expedited Shipping (2-3 business days): $19.95. (Choose this if you are in a rush and need your order prioritized).

3. Carriers & Tracking

We ship via USPS or UPS depending on the size of the order.

  • As soon as your order leaves our studio, we’ll send you an email with a tracking number.
  • Please allow up to 24 hours for the tracking link to update in the carrier's system.

4. My package says "Delivered," but it’s not here?

Ugh, we hate when this happens.

  • First, check with neighbors or look around your porch/mailbox. Carriers sometimes hide packages to prevent theft.
  • If it’s still missing after 24 hours, please contact the carrier (USPS/UPS) directly with your tracking number.
  • Please note: Once a package is marked as "Delivered" by the carrier, DearDay Studio is not responsible for lost or stolen items. However, email us at support@deardaystudio.com, and we will do our best to help you file a claim or find a solution.

5. Wrong Address?

Please, double-check your shipping address at checkout!

  • If you notice a mistake, email orders@deardaystudio.com immediately.
  • If we haven't shipped it yet, we can fix it.
  • If the package has already shipped to the wrong address provided, we cannot offer a refund or free replacement.